Privacy Policy

Last updated: November 2, 2026

This Privacy Policy explains how Automatic Rain (“Automatic Rain,” “we,” “us” or “our”) handles personal information when you visit our website, call or text us, email us, or use our customer portal. We provide lawn sprinkler and irrigation services in Memphis and Shelby County, Tennessee. By using this website, you agree to the practices described here.

Information we collect

Information you give us

When you request a free quote, schedule service, call, text or email us, you may share:

• Your name, phone number, email address and service address
• Details about your property, your sprinkler or irrigation system and the work you need
• Photos you choose to send us
• Billing and payment details when you pay an invoice (payments are handled by our payment and scheduling providers; we do not store full card numbers on this website)

Information collected automatically

Like most websites, ours automatically receives basic technical information when you visit, such as your IP address, browser and device type, the pages you view, how you arrived at our site and the date and time of your visit. This information is collected through server logs, cookies and similar technologies, including Google Analytics (see “Cookies and analytics” below).

How we use your information

• To respond to your questions and provide free quotes
• To schedule, perform and follow up on irrigation, sprinkler and backflow testing work
• To send appointment reminders, invoices, receipts and service notices
• To file required reports, such as backflow test results with your water utility
• To understand how visitors use our website so we can improve it
• To protect our business, our customers and this website, and to comply with the law

If you give us your phone number, we may call you, and if you have agreed to texts, we may text you about your quote, appointment or service. Message and data rates may apply. See “Text messaging (SMS)” below.

How we share information

We do not sell your personal information, and we do not share it with third parties or affiliates for their marketing. Mobile numbers and text message consent are never shared for marketing (see “Text messaging (SMS)”). We share information only:

• With service providers who help us run our business, such as our scheduling, invoicing and customer-portal software (Jobber), our website host, email provider and analytics provider. They may use your information only to provide services to us.
• With your water utility or local authorities when a report is required, such as an annual backflow test.
• For legal reasons, if required by law, subpoena or court order, or to protect the rights, property or safety of Automatic Rain, our customers or others.
• If our business changes, such as a sale or merger, customer information may be transferred to the new owner, who must continue to protect it. Text message opt-in data and consent are not transferred or shared as part of this.

Text messaging (SMS)

Automatic Rain sends text messages from (901) 521-9112 to customers and to people who ask us for service. We text only people who have agreed to hear from us by text, for example by checking the text message box on our request form, by texting us first, or by telling us on the phone that texting is OK.

What we text about. Scheduling and confirming appointments, appointment reminders, notices that our crew is on the way, follow-ups on quotes and estimates, updates about your service, and answers to your questions. We do not send marketing or promotional texts from this number.

How often. Message frequency varies with your service. Most customers get only a few texts around each visit or quote.

Cost. Message and data rates may apply. Automatic Rain does not charge for texts.

Opting out and getting help. Reply STOP to any text to stop receiving texts from us. We will send one message confirming you are opted out, and then no more texts unless you sign up again. Reply HELP for help, or contact us at (901) 521-9112 or info@automaticrainllc.com. Agreeing to receive texts is never a condition of getting a quote or service.

We do not share your mobile number or text consent. Mobile phone numbers and SMS opt-in consent are never sold, rented or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the sharing described elsewhere in this policy and will not be shared with any third parties, except the service providers that deliver our texts for us (such as our phone and scheduling providers), who may use them only to send our messages.

Carriers are not liable for delayed or undelivered messages.

Cookies and analytics

Cookies are small files stored by your browser. We use them to keep the website working and to measure how visitors use it. We use Google Analytics, provided by Google LLC, to see which pages are visited and how people find us. Google’s use of this data is described in How Google uses information from sites that use its services. You can opt out of Google Analytics with the Google Analytics opt-out browser add-on, and you can block or delete cookies in your browser settings. Some parts of the site may not work as intended without cookies.

Our website does not respond to “Do Not Track” browser signals, because there is no common standard for them yet.

Customer portal and links to other websites

The “Client Login” link takes you to our customer portal, which is hosted by Jobber. Information you enter there is handled under Jobber’s own privacy policy as well as this one. Our website also links to other sites, such as our Facebook and Instagram pages and government resources. We are not responsible for the privacy practices of websites we do not run, so please review their policies.

How long we keep information

We keep customer and service records for as long as we need them to serve you, to keep warranty and service history for your property, and to meet tax, accounting and legal requirements. When we no longer need information, we delete it or make it anonymous.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect personal information, including a secure (HTTPS) website connection. No website or method of storage is completely secure, so we cannot guarantee absolute security.

Your choices

• You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it, subject to records we must keep by law.
• You can opt out of marketing emails at any time by using the unsubscribe link or contacting us. You can stop texts at any time by replying STOP.
• You can control cookies through your browser settings.

To make a request, email info@automaticrainllc.com or call (901) 521-9112. We may need to confirm your identity before acting on a request.

Children’s privacy

Our services are for property owners and managers. This website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Significant changes will be noted on this page.

Contact us

Automatic Rain
Serving Memphis and nearby towns in Shelby County
Phone: (901) 521-9112
Email: info@automaticrainllc.com
Hours: Monday–Friday, 7am–5pm